Q: ARE THE VIDEOS DRM PROTECTED?
A: Our videos are ok to play on any PC, the files are not protected. However, the clips are for personal viewing only and you are not allowed to share the material from this site without specific WRITTEN permission from us.
Q: WHY IS IT IMPORTANT TO USE A VALID E-MAIL ADRESS?
A: Be sure the e-mail address you enter is a valid one because you will get your cart ID in the same e-mail you get the confirmation of your payment.
Q: WHAT HAPPENS IF I DON'T GET A MAIL FROM YOU?
A: If you get no e-mail then the system did not charge your credit card (because you did not complete the purchase), or the e-mail ended in the wrong folder (junk, trash, spam folders etc.) OR you miss typed the email address. In any of the cases please contact us ASAP (normally after you made the purchase the mail should arrive within few minutes).
Q: HOW MANY DAYS DO I HAVE TO DOWNLOAD THE UPDATES I BOUGHT?
A: You have 10 days to download the updates you've purchased. After 10 days the cart ID will be no longer active
Q: WHAT COMPUTER SYSTEM REQUIREMENTS DO I NEED IN ORDER TO PLAY YOUR HD HIGH
BIT RATE CLIPS?
A: All the clips on this site are encoded using the 720p HDV quality, therefore you need to have a modern computer with sufficient memory (less than 3 years old) that has processor speed of greater than 2mhz, and at least 1gig of RAM and a fast graphics card. Our clips may not play smoothly if you have an older computer with less memory, so if you are trying to see the clips on an older PC, we suggest that you try playing them with the free GOM PLAYER , where you can configure that player to be able to play clips much better on older or slower computers.
Q: WHAT IS THE MEANING OF 720P?
A: 720p is the shorthand name for a category of HDTV video modes. The number 720 stands for the 720 horizontal scan lines of display resolution (also known as 720 pixels of vertical resolution), while the letter p stands for progressive scan or non-interlaced. When broadcast at 60 frames per second, 720p features the highest temporal (motion) resolution possible under the ATSC standard. Progressive scanning reduces the need to prevent flicker by filtering out fine details, so spatial resolution (sharpness) is much closer to 1080i than the number of scan lines would suggest.